✅ 1. PRIVACY POLICY
Last Updated: 20 January 2026
Warcraft Nutrition Private Limited (“we”, “our”, “us”) operates the website https://warcraftnutrition.com (“Website”). We are committed to protecting your personal information and maintaining transparency in how data is collected, used, and safeguarded.
1. Information We Collect
We may collect the following information when you use our Website or place an order:
Full name
Email address and mobile number
Billing and shipping address
Order, payment, and transaction details
IP address, browser type, device information, and cookies
2. Use of Information
Your information is used strictly for:
Processing and fulfilling orders
Sending order confirmations, shipping updates, and support communication
Improving website performance and customer experience
Preventing fraud and complying with legal obligations
3. Payment Security
All payments are processed through secure, RBI-authorised payment gateways.
Warcraft Nutrition does not store, process, or have access to your card, UPI, or banking details.
4. Cookies
We use cookies to enhance website functionality and analytics. You may disable cookies through your browser settings; however, certain features may not function properly.
5. Data Sharing
We do not sell, trade, or rent personal data. Information is shared only with:
Courier and logistics partners
Payment gateway providers
Government or regulatory authorities, when legally required
6. Data Protection
We implement reasonable administrative and technical safeguards to protect personal data against unauthorised access, misuse, or disclosure.
7. Your Rights
You may request access, correction, or deletion of your personal data by contacting:
📧 support@warcraftnutrition.com
8. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be published on this page.
✅ 2. RETURN, REFUND & REPLACEMENT POLICY
Last Updated: 20 January 2026
Due to the nature of nutritional and consumable products, Warcraft Nutrition follows a strict no-return and no-refund policy.
❌ No Returns
Returns are not accepted under any circumstances.
Once delivered, products cannot be returned, exchanged, or cancelled.
📹 Damaged or Incorrect Product Policy (Mandatory Video Proof)
If you receive a damaged or incorrect product, the following conditions must be met:
Mandatory Unboxing Video
A clear, continuous unboxing video is compulsory
The video must clearly show:
Sealed outer packaging
Shipping label
Product condition
The video must start before opening the package
Reporting Timeline
The issue must be reported within 89 hours of delivery
Email the video along with order details to:
📧 support@warcraftnutrition.com
Resolution
After verification, at our sole discretion, we may offer:
Replacement of the damaged / incorrect product
ORStore credit
🚚 Self-Shipping Condition
If approved:
The customer may be required to self-ship the product to an address shared by our support team
Self-shipping instructions and applicable costs will be communicated during resolution
❌ Refunds
No refunds are provided after order placement or delivery
Refunds are not applicable for taste preference, results, or personal expectations
❌ Order Cancellation
Orders cannot be cancelled once confirmed and processed
⚠ Disclaimer
Results may vary from person to person
Products are not intended to diagnose, treat, cure, or prevent any disease
Consult a healthcare professional before consuming supplements
✅ 3. TERMS & CONDITIONS
Last Updated: 20 January 2026
Platform Ownership
The website https://warcraftnutrition.com is owned and operated by Warcraft Nutrition Private Limited, incorporated under the Companies Act, India.
Acceptance of Terms
By accessing or using this Website, you agree to be bound by these Terms & Conditions, Privacy Policy, and other applicable policies.
User Obligations
You agree to:
Provide accurate and complete information
Use the Website for lawful purposes only
Be responsible for all activities conducted through your account
Pricing & Payments
All prices are listed in INR and are inclusive/exclusive of taxes as mentioned. Payments are processed through secure payment gateways.
Limitation of Liability
Warcraft Nutrition shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products.
Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in India.
Contact
For any queries regarding these policies:
📧 support@warcraftnutrition.com
🌐 https://warcraftnutrition.com
✅ 4. SHIPPING POLICY (CONFIRMED & APPROVED)
This policy is already correct and PhonePe-compliant. You can keep it as-is:
Processing: 1–2 business days
Delivery: Within 14 business days from dispatch
Coverage: India only
Tracking: Shared via email/WhatsApp
Contact: support@warcraftnutrition.com